Our privacy policy will explain how we use the personal data we collect from you when you use our website www.erinchair.co.uk.

What data do we collect?

Our company collects the following data:

• Personal identification information (Name, email address, phone number). 
• Your feedback/review if you choose to leave it.

How do we collect your data?

You directly provide Trail Trainer Limited with most of the data that we collect. We collect data and process data when you:

• Place an order for any of our products or services.
• Voluntarily provide feedback on any of our products or services on any of our message boards via our website, our email, our Instagram, our Youtube or our Facebook page or telephone.
• Use or view our website via your browser’s cookies.
• Contact us via any of our message board platforms on our website, via our email, our Instagram, our Youtube, our Facebook page or telephone.

Trail Trainer Limited may also receive your data indirectly from the following sources:

• Instagram
• Youtube
• Facebook
• Klarna
• Paypal

How will we use your data?

Trail Trainer Limited collects your data so that we can:

• Process your order.
• Email you about the products and services we think you might like.
• Email you about the products’ manual and instructions when you purchase a product.

If you agree, Trail Trainer Limited will share your data with our partner companies so that they may offer you products and services.

• Instagram
• Klarna
• Paypal
• Youtube
• Facebook
• Utter Creatives LTD

When Trail Trainer Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Trail Trainer Limited securely stores your data electronically.

Trail Trainer Limited will keep your personal information (name, address, email) for (as long as deemed fit). Once this time has expired, we will delete your data by (by deleting your details electronically).

What are your data protection rights?

Trail Trainer Limited would like to make sure you are full aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Trail Trainer Limited for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Trail Trainer Limited correct any information you believe to be inaccurate. You also have the right to request Trail Trainer Limited to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Trail Trainer Limited erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Trail Trainer Limited restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Trail Trainer Limited processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Trail Trainer Limited transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@erinschair.co.uk

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. 

For further information, visit www.allaboutcookies.org.

What are cookies used for?

When you visit our website, we may collect information from you automatically through cookies by storing or retrieving information on your browser. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to (such as navigate between pages efficiently). The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow all types of cookies. However, blocking all types of cookies may impact your experience of the site and the services we are able to offer.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

1. Strictly Necessary Cookies. 

These cookies are essential, as they enable you to move around the Service and use its features and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information about you.

1. Performance Cookies

These cookies collect information about how you have used the Service, for example, information related to the name you have provided when you purchase a product or leave review, so that less strain is placed on our backend infrastructure. These cookies may also be used to allow us to know that you purchased a product or have left a review. We also use cookies to track aggregate Service usage and experiment with new features and changes on the Service. The information collected is used to improve how the Service works???

1. Functionality Cookies. 

These cookies allow us to remember how you’re logged in, whether you chose to no longer see advertisements, whether you made an edit to an article on the Service while logged out, when you logged in or out, the state or history of Service tools you’ve used. These cookies also allow us to tailor the Service to provide enhanced features and content for you and to remember how you’ve customized the Service in other ways, such as customizing the toolbars we offer in the right column of every page. The information these cookies collect may be anonymous, and they are not used to track your browsing activity on other sites or services.

1. Targeting Cookies. 

Our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your device has visited a site or service, and may also be able to track your device’s browsing activity on other sites or services other than Erin’s Chair. This information may be shared with organisations outside Erin’s Chair, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners for the purpose of providing aggregate Service usage statistics and aggregates.

Our links are:

• Utter Creatives LTD
• Facebook
• Instagram
• Youtube
• Wikihow.com
• Allaboutcookies.org
• Paypal
• Klarna

First and third party cookies

First-party cookies are cookies that belong to Erin’s Chair, third-party cookies are cookies that another party places on your device through our Service. Third-party cookies may be placed on your device by someone providing a service for Youtube, for example to help us understand how our service is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.

How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

How to control and delete cookies

If you want to delete cookies follow the instructions at http://www.wikihow.com/Clear-Your-Browser%27s-Cookies. If you wish to disable your browser from receiving cookies follow the instructions at http://www.wikihow.com/Disable-Cookies. Note that if you set your browser to disable cookies, you may not be able to access certain parts of our Service and other parts of our Service may not work properly. You can find out more information cookie settings at third-party information sites, such as www.allaboutcookies.org.

Privacy policies of other websites

The Erinschair website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Trail Trainer Limited keeps its privacy policy under regular review and places updates on this webpage. This privacy policy was last updated on 4^th July 2021.

How to contact us

If you have any questions about Trail Trainer Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: office@trailtrainer.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Tail Trainer Limited has not addressed your concern in a satisfactory manner, you may contact the information Commissioner’s Office.

Call them on: 0303 123 1113

Submit your complaint on their website: https://ico.org.uk/global/contact-us/